Privacy Policy

Last Updated: November 2025

Bailey’s Luggage Lounge (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or contact us.

1. Information We Collect

1.1 Information You Provide to Us

  • Name
  • Email address
  • Phone number
  • Booking details (date, time, luggage size, services requested)
  • Payment-related details (processed by third-party providers)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device type
  • Pages visited and time spent on the site
  • General location (city/region based on IP)

2. How We Use Your Information

  • Provide and manage your luggage storage services
  • Communicate with you about bookings and support
  • Improve our website and customer experience
  • Send important service updates
  • Comply with legal obligations

We do not sell your personal information.

3. Payments & Third-Party Services

We use trusted third-party providers (such as scheduling and payment platforms) to handle bookings and payments. These providers may collect and process your information according to their own privacy policies.

4. Cookies & Tracking

Our website may use cookies to improve functionality and analyze usage. You may disable cookies through your browser settings, but some parts of the site may not work as intended.

5. How We Protect Your Information

We take reasonable measures to protect your data. However, no method of online transmission or storage is 100% secure.

6. Data Retention

We keep your information only as long as necessary for business or legal purposes. After that, it will be deleted or anonymized.

7. Your Choices & Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we have about you.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have received such information, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Your continued use of our site means you accept the updated policy.

10. Contact Us

If you have questions, please contact us at:

Bailey’s Luggage Lounge
Miami Beach, FL
Phone: (305) 419-8530
Email: info@baileysluggage.com
Website: baileysluggagelounge.com